Saturday, November 23, 2013

How to handle the person who talks too much – Validate and hear from others

A common complaint about meetings is that one or two people talk too much and dominate the conversation. Not only does this make others feel resentful and unfulfilled, it can be very unproductive and inefficient for the group as a whole. It’s unproductive because the best ideas may not have found room to be shared or because the group got diverted off topic, and it’s inefficient because the whole group spends time going over and over the same ground or serving the interests of a single person.

As a meeting facilitator or group leader, how can you fix this? Validate what the person is saying and then make it about wanting to hear from others.

Check out the video for an explanation and a little demonstration.

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